top of page

Frequently asked questions
Everyone has loads of questions about rehab, detox, what to expect and so on. We've made this page to try to answer the most common questions.
FAQs
As well as the questions and answers below, we've made a "Life at Brynawel" page which shows you what its like to live and be at Brynawel.
If you have any questions not covered here or if you just want to give us a call and get a feel for the place, please feel very welcome to get in touch, talk through your situation and ask any questions you may have.
Frequently asked questions
There is a lot of confusion around Detox and Rehab, and most people aren’t aware of the difference between the two.Detoxification or “detox” is the process of a persons body adjusting to alcohol or drugs leaving their system. For alcohol and some drugs, stopping use suddenly, can be very dangerous. That is why this process often needs medical monitoring - so it can be as done safely and as comfortably as possible. Please see our detox page for more information or call us to discuss your individual situation.Residential Rehabilitation or “rehab” is the next step. Once your system is free of substances, you can start looking at how to adjust to living life without alcohol or drug use. Our standard rehab programme is 16 weeks but for some people it can vary between 8 and 26 weeks. For more information about our rehab programmes please visit our rehab pageSo detox is often the first step before engaging with a rehabilitation programme. It's in rehab that people deal with the underlying causes of their alcohol or drug use.
Please call us to talk through your circumstances and we will be able to give you a clear idea of costs based on your individual needs. You can contact us on 01443 226 864 or visit our Contact page
We know that people are often desperate to start their journey to recovery and we do our best to make getting into Brynawel as smooth and easy as possible. There are some important things we need to take care of first. We have an assessment for anyone wanting to start a programme with us and we need to do some important medical checks before starting detox or rehab at Brynawel.
We recommend being cautious of any organisation which will take money from you and promises treatment before conducting these essential assessments or checks. If you contact us, we can arrange this for you and let you know how long it will take for you or your loved one to get a place with us at Brynawel.
If someone has suggested rehab to you, or if you are wondering if you need it. It's very likely that you do. We would encourage you to give us a call and talk through your situation with us. We can help you understand what next steps are best for you.
There are two main paths for accessing rehab at Brynawel. Self funded or funded through your local authority. Please call us to discuss you individual circumstance so we can help you through the channel that is right for you. You can call us on 01443 226 864 or you can contact us through one of our other channels.
Our standard residential programme is 16 weeks, but we also offer 8 week and 26 week programmes in special circumstances. What programme is best for you depends on several things. It's best to give us a call and talk it through with us on 01443 226 864
Yes! All our rooms are single rooms with an en-suite shower room.
Rooms also have a TV, desk and comfortable chair. Rooms are lockable, so they are your own private space during your stay with us.You can see our rooms on our "Life at Brynawel" page which will also give you a sense of what it's like to stay with us at Brynawel.
Yes, you can keep your phone and other devices during your time at Brynawel. However, to help you get the most of your time with us, we encourage you to limit your use of devices while you are here. Mobile phones and other devices must not be taken into group sessions or used during groups.
Yes. There is a TV in all our rooms and there's also a communal TV in the house lounges.There is also a Brynawel wifi which you will have access to.
We run activities off-site several days a week. These include supervised trips to the shops, local walks and trips to the leisure centre. Other than these regular supervised trips, residents must not leave the Brynawel campus without a staff member or without agreement. All doctors appointments and so on will be accompanied by a member of our team. Towards the later stages of your rehab with us, we encourage unsupervised day and overnight trips out of Brynawel. This is to gradually get you used to being in normal life again.
Brynawel is not a religious organisation and the programmes we run are not religious.
We don't run a "12 step programme" which does have a religious component. We respect all faiths and religions though and we will support you in accessing your chosen religion whilst you are on the programme. You'll find more information about our approach to rehab, and what kind of therpy we offer by clicking the blue links.
Brynawel is not a locked community. It is important to us that the people staying at Brynawel want to be with us and are fully engaged in our programme. If a resident wants to check out, they can do so any time they like. If a resident does check themselves out early, they will not be allowed back onsite and will not be able to continue their rehab at Brynawel.
Absolutely! We encourage visitors to Brynawel during visiting times which are on a Saturdays and Sundays between 1-5pm. Dogs are welcome, but must be kept on a lead.
We have a dedicated Aftercare Coordinator who will provide you with support for a year after you graduate from Brynawel.After that year you will continue to have access to our popular "Beyond Brynawel" peer support group which meets weekly online.
Further support can be arranged as it is needed on an individual basis.
We accept payments by bank transfer, debit or credit card.
You are entitled to ask your local authority for a "community care assessment", the local authorities then has a statutory obligation to perform one. Following this assessment your local authority may offer you a place in residential rehab. Please contact us and we will be happy to discuss your circumstances in more detail and suggest the best way forward for you.
A lot of our programme is based in a group setting and everyone is encouraged to engage in all sessions. The programme incorporates one-to-one therapy sessions which means you can explore things which are very private to you in a confidential space. For click here for more information about our therapy programme.
We will arrange for you to get help and guidance with financial issues such as benefits and debts.
Yes, Brynawel’s Rehab support staff are available on-site 24 hours a day, 7 days a week and are available to talk to you about any problems or concerns you may have at any time.
At the start of your stay you will be registered with our local G.P.’s surgery and we support guests in accessing and attending appointments with the Doctor and similarly with Dentists and Opticians.
We will support you to access any medical treatment you need. You have access to the gym at Brynawel every day, and we take regular trips to the local Leisure Centre where you can swim or use the gym equipment.There are also regular walks arranged including to the beach and local forests. You would also be able to discuss your dietary needs with our Chef.
A common reason for people not wanting to access treatment or enter into a rehab is the fear of losing their job. If you resist accessing services to help you with your addiction, you may be at risk of damaging your physical and emotional health or potentially putting yours or your colleagues safety at risk. Many employers offer assistance to people with dependencies through their Employee Assistance Programme as part of their Drug and Alcohol in the Workplace Policy and may offer you support to address your dependency. Many employers recognise the benefits of providing assistance to staff by supporting them to access treatment rather than losing highly skilled or valued staff.
Yes! We understand how important it is for people to stay in touch with loved ones and family. We have regular visiting hours every Saturday and Sunday (1 - 5pm) and because you can keep your phone, staying in touch day to day is easy.
Dogs are welcome to attend visiting hours but must be kept on a lead at all times.It's also quite common for people to use their laptops to video chat with family while they are with us in Brynawel.

"Absolutely the best thing I have ever done, nearly 4 years sober and living the life I only dreamed of... Thank you X"
Zoe - Brynawel Graduate

bottom of page
